Cancellation and Refund Policy

 
 1. Cancellation
 
If you wish to cancel your booking, please contact us as soon as possible. The cancellation must be communicated via an email or through a phone call.
 
 2. Refund
 
 2.1 Full Refund
 
If you cancel your booking more than 3 days before the scheduled event, you will receive a full refund of the amount paid within 3 days.
 
 2.2 Partial Refund
 
If you cancel your booking within 5 days before the scheduled event, a 30% cancellation fee will be deducted from your refund within 3 days.
 
 2.3 No Refund
 
No refund will be provided for cancellations made less than 10 days before the scheduled event, or in case of no-show.
 
 3. Exceptions
 
Refunds will not be provided for delays or cancellations that are caused by events outside of our control (like bad weather). We recommend getting travel insurance to cover such eventualities.
 
 4. Processing of Refunds
 
Refunds will be processed within [number of days] working days, and will be returned via the original payment method.
 
Last updated: 22-02-2024

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